Check out these tools and resources to help you manage and understand your benefits.
Use this easy-to-use app to reach service providers by phone or online. Find help and information at onthego-oncor.com/ee/or scan to open this tool on your mobile device.
myhrconnection.oncor.com
1.833.253.4927
Representatives are available 8:00 a.m. – 5:00 p.m.
Email: oncorhr@ukg.com
Contact Navigate for Oncor’s Live Well Program
Email to info@oncorlivewell.com, visit oncorlivewell.com or call 1.888.596.6750.
To confirm that your completed Physician Results Form has been received and/or to check your health risk factors, call Navigate at 1.888.596.6750, or email info@oncorlivewell.com. Download the Physician Results Form and print a copy.
If your life insurance or life insurance for a covered dependent ends or is reduced, under certain circumstances, you may have the option to buy an individual policy. If you are interested in the option to convert, email HR Advocacy at ONCRES1@oncor.com for more information. You have 31 days after your life insurance ends or is reduced to submit an application.